Privacy Policy

Introduction

nexovariumex.top AS ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website nexovariumex.top or use our services.

We are the data controller for the personal data we process, and we are committed to ensuring that your privacy is protected in accordance with the General Data Protection Regulation (GDPR) and applicable Danish data protection laws.

Data Controller Information

The data controller responsible for your personal data is:

Data Collection

The data we collect from you includes personal information that you provide directly to us and information that is automatically collected when you use our website. We collect the following types of personal data:

• Contact Information: Name, email address, phone number, company name, and postal address
• Communication Data: Messages, enquiries, and correspondence you send to us
• Technical Data: IP address, browser type, operating system, device information, and website usage patterns
• Marketing Data: Your preferences for receiving marketing communications from us
• Business Information: Details about your gym or fitness business when you enquire about our services

How We Use Your Information

We use the personal data we collect for the following purposes, based on legitimate business interests and legal obligations. How we use your information depends on the services you use and your relationship with us:

• Service Provision: To provide our gym revenue optimisation services and respond to your enquiries
• Communication: To communicate with you about our services, respond to your questions, and provide customer support
• Business Operations: To manage our business relationship with you and improve our services
• Legal Compliance: To comply with legal obligations and protect our legitimate business interests
• Marketing: To send you information about our services (only with your consent or where we have a legitimate interest)
• Website Improvement: To analyse website usage and improve user experience

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you have given clear consent for us to process your data for specific purposes
• Contractual Necessity: When processing is necessary for the performance of a contract with you
• Legitimate Interests: When we have a legitimate business interest that is not overridden by your privacy rights
• Legal Obligation: When we need to comply with legal or regulatory requirements

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please see our Cookie Policy.

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business
• Legal Requirements: When required by law, legal process, or to protect our rights and safety
• Business Transfers: In connection with any merger, sale, or transfer of our business assets
• Consent: With your explicit consent for specific purposes

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other approved transfer mechanisms under GDPR.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period varies depending on the type of data and the purpose for processing:

• Contact and enquiry data: Retained for 3 years after last contact
• Client data: Retained for 7 years after the end of our business relationship for legal and accounting purposes
• Marketing data: Retained until you withdraw consent or request deletion
• Website analytics data: Typically retained for 26 months

Your Rights

Under GDPR and Danish data protection law, you have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request that we limit how we use your data
• Right to Data Portability: Request a copy of your data in a structured format
• Right to Object: Object to processing based on legitimate interests or for marketing purposes
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at [email protected] or +45 35415634.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection.

Children's Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Supervisory Authority

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet):